/* SV Seguros V227 — Sinistros */
#sinistros{padding-bottom:28px}
.claims-toolbar{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:18px}
.claims-toolbar h2{margin:3px 0 4px;font-size:30px;line-height:1.05}.claims-toolbar p{margin:0;color:var(--muted)}
.claims-eyebrow{font-size:11px;font-weight:800;letter-spacing:.16em;color:var(--primary);text-transform:uppercase}.claims-new-btn{min-height:44px;white-space:nowrap}
.claims-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px}
.claim-kpi{background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px 17px;display:grid;gap:3px;box-shadow:0 8px 24px rgba(28,30,38,.035)}
.claim-kpi span{font-size:11px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}.claim-kpi strong{font-size:27px;line-height:1.15}.claim-kpi small{color:var(--muted)}
.claims-panel{overflow:hidden;padding:0}.claims-panel-head{display:flex;justify-content:space-between;align-items:end;gap:16px;padding:17px 18px;border-bottom:1px solid var(--line)}
.claims-panel-head h3{margin:0 0 2px}.claims-filters{display:flex;gap:9px;align-items:center}.claims-search{display:flex;align-items:center;gap:7px;border:1px solid var(--line);background:#fff;border-radius:10px;padding:0 10px;min-width:360px}
.claims-search input{border:0!important;box-shadow:none!important;min-height:40px;padding:0!important;width:100%}.claims-filters select{min-height:42px;min-width:185px}
.claims-table-wrap{overflow:auto}.claims-table{width:100%;min-width:980px;border-collapse:collapse}.claims-table th{font-size:10px;letter-spacing:.09em;text-transform:uppercase;color:var(--muted);text-align:left;background:#fafafa;padding:11px 13px;border-bottom:1px solid var(--line)}
.claims-table td{padding:13px;border-bottom:1px solid var(--line);vertical-align:middle}.claims-table tbody tr:hover{background:#fffafa}.claims-table td small{display:block;color:var(--muted);margin-top:3px}
.claim-number-link,.claim-entity-link{appearance:none;border:0;background:transparent;padding:0;color:inherit;font:inherit;font-weight:800;text-align:left;cursor:pointer}.claim-number-link{color:var(--primary)}.claim-number-link:hover,.claim-entity-link:hover{text-decoration:underline}
.claim-status{display:inline-flex;align-items:center;justify-content:center;min-height:25px;padding:4px 9px;border-radius:999px;font-size:11px;font-weight:800;white-space:nowrap;border:1px solid transparent}
.claim-status-open{background:#fff4f4;color:#a20e18;border-color:#f1ced1}.claim-status-waiting{background:#fff8e8;color:#8a6100;border-color:#f2dda4}.claim-status-analysis{background:#eef5ff;color:#255a98;border-color:#cbdcf1}.claim-status-progress{background:#f3efff;color:#6043a4;border-color:#dcd2f2}.claim-status-done{background:#eaf8f1;color:#14714d;border-color:#c6e8d7}.claim-status-refused{background:#f3f3f4;color:#5e6168;border-color:#dddfe2}
.claim-task-count{font-weight:800;font-size:12px}.claim-open-btn{min-height:34px;padding:7px 12px}.claims-empty{min-height:230px}
.claim-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;text-align:center;color:var(--muted);padding:28px}.claim-empty strong{color:var(--text);font-size:15px}.claim-empty .primary{margin-top:10px}
.claim-form-intro{display:grid;gap:3px;padding:12px 13px;margin-bottom:14px;border:1px solid #d9e4f1;background:#f7faff;border-radius:11px}.claim-form-intro span{color:var(--muted);font-size:12px}
.claim-view-dialog{width:min(1120px,96vw);height:min(820px,94vh);max-width:none;max-height:none;border:0;border-radius:17px;padding:0;overflow:hidden;background:#fff;box-shadow:0 28px 90px rgba(0,0,0,.28)}.claim-view-dialog::backdrop{background:rgba(16,18,24,.43)}
.claim-dialog-shell{display:grid;grid-template-rows:auto auto minmax(0,1fr);height:100%}.claim-dialog-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 20px 14px;border-bottom:1px solid var(--line)}.claim-dialog-header h3{margin:0;font-size:20px}.claim-dialog-header p{margin:4px 0 0;color:var(--muted);font-size:12px}
.claim-window-actions{display:flex;gap:5px}.claim-window-btn{width:38px;height:38px;border:0;border-radius:10px;background:transparent;font-size:25px;line-height:1;cursor:pointer;color:var(--text)}.claim-window-btn:hover{background:#f1f2f4}
.claim-dialog-tabs{display:flex;gap:5px;padding:0 20px;border-bottom:1px solid var(--line);background:#fff}.claim-dialog-tabs button{border:0;border-bottom:3px solid transparent;background:transparent;padding:13px 14px 11px;font-weight:800;color:#646873;cursor:pointer}.claim-dialog-tabs button.active{color:var(--primary);border-bottom-color:var(--primary)}
.claim-dialog-body{overflow:auto;padding:20px}.claim-consult-notice{padding:12px 13px;border:1px solid #d7dfeb;background:#f7f9fc;border-radius:11px;color:#505764;font-size:12px;font-weight:650;margin-bottom:14px}.claim-detail-actions,.claim-pane-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:0 0 17px}.claim-pane-actions{justify-content:space-between}
.claim-section-title{margin:20px 0 10px;font-size:14px}.claim-detail-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.claim-detail-grid>div{border:1px solid var(--line);border-radius:12px;padding:12px;min-height:74px;display:flex;flex-direction:column;justify-content:center;gap:5px;background:#fff}.claim-detail-grid span:not(.claim-status){font-size:10px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-weight:800}.claim-detail-grid strong{overflow-wrap:anywhere}
.claim-text-block{border:1px solid var(--line);border-radius:12px;padding:14px;min-height:64px;white-space:pre-wrap;line-height:1.55;background:#fff}
.claim-doc-list,.claim-task-list{display:grid;gap:9px}.claim-doc-card,.claim-task-card{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;border:1px solid var(--line);border-radius:13px;padding:12px;background:#fff}.claim-doc-icon{width:39px;height:39px;border-radius:10px;background:#f5f5f7;display:grid;place-items:center;font-size:20px}.claim-doc-copy,.claim-task-card>div:first-child{display:grid;gap:3px;min-width:0}.claim-doc-copy strong,.claim-doc-copy small{overflow-wrap:anywhere}.claim-doc-copy small,.claim-task-card small{color:var(--muted)}.claim-doc-actions,.claim-task-actions{display:flex;gap:6px;flex-wrap:wrap}.danger-soft{color:#a11620!important}
.claim-task-card{grid-template-columns:minmax(0,1fr) auto auto}.claim-task-state{font-size:11px;font-weight:800;border-radius:999px;background:#f3f4f6;padding:5px 9px;white-space:nowrap}
.claim-history-list{display:grid;gap:0;padding:3px 0}.claim-history-item{position:relative;display:grid;grid-template-columns:20px minmax(0,1fr);gap:10px;padding:0 0 20px}.claim-history-item:not(:last-child)::before{content:"";position:absolute;left:7px;top:15px;bottom:0;width:2px;background:#e6e7e9}.claim-history-dot{width:16px;height:16px;border-radius:50%;background:#fff;border:4px solid var(--primary);margin-top:2px;z-index:1}.claim-history-copy{border:1px solid var(--line);border-radius:12px;padding:11px 13px;background:#fff}.claim-history-head{display:flex;align-items:center;justify-content:space-between;gap:9px}.claim-history-copy p{white-space:pre-wrap;margin:8px 0;line-height:1.5}.claim-history-copy small{color:var(--muted)}
.claim-minimized-dock{position:fixed;right:24px;bottom:24px;z-index:9998;display:grid;grid-template-columns:auto auto;grid-template-rows:auto auto;column-gap:9px;align-items:center;border:1px solid #ebc4c7;border-radius:14px;background:#fff;box-shadow:0 14px 38px rgba(0,0,0,.18);padding:10px 14px;cursor:pointer;text-align:left}.claim-minimized-dock>span{grid-row:1/3;font-size:20px;color:var(--primary)}.claim-minimized-dock strong{color:var(--primary)}.claim-minimized-dock small{color:var(--muted)}
@media(max-width:900px){.claims-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.claims-panel-head{align-items:stretch;flex-direction:column}.claims-filters{width:100%}.claims-search{min-width:0;flex:1}.claim-detail-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.claim-view-dialog{width:100vw;height:100dvh;max-width:100vw;max-height:100dvh;border-radius:0}.claim-dialog-body{padding:15px}}
@media(max-width:640px){.claims-toolbar{align-items:stretch;flex-direction:column}.claims-new-btn{width:100%}.claims-kpis{grid-template-columns:1fr 1fr}.claim-kpi{padding:13px}.claim-kpi strong{font-size:23px}.claims-filters{display:grid;grid-template-columns:1fr}.claims-search,.claims-filters select{width:100%}.claim-detail-grid{grid-template-columns:1fr}.claim-doc-card,.claim-task-card{grid-template-columns:1fr}.claim-doc-icon{display:none}.claim-doc-actions,.claim-task-actions{justify-content:flex-start}.claim-dialog-header{padding:14px}.claim-dialog-tabs{padding:0 8px;overflow:auto}.claim-dialog-tabs button{white-space:nowrap}.claim-minimized-dock{right:12px;bottom:12px;max-width:calc(100vw - 24px)}}

/* V231 — leitura assistida + drag & drop + anexos na confirmação */
.claim-intake-assist{margin:0 0 15px;border:1px solid #d8e3ef;background:linear-gradient(135deg,#f8fbff 0%,#fff 72%);border-radius:13px;padding:13px;display:grid;gap:10px}
.claim-intake-copy{display:flex;gap:11px;align-items:flex-start}.claim-intake-icon{width:37px;height:37px;flex:0 0 37px;border-radius:11px;background:#eef5ff;display:grid;place-items:center;font-size:19px}.claim-intake-copy strong{display:block;font-size:13px}.claim-intake-copy p{margin:3px 0 0;font-size:11.5px;line-height:1.45;color:var(--muted)}

.claim-intake-dropzone{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:11px;border:1.5px dashed #b8c7d8;border-radius:12px;background:#fff;padding:12px 13px;cursor:pointer;transition:border-color .15s ease,background .15s ease,box-shadow .15s ease}.claim-intake-dropzone:hover,.claim-intake-dropzone:focus{border-color:#7e9fbe;background:#f9fcff;outline:none;box-shadow:0 0 0 3px rgba(76,128,177,.08)}.claim-intake-dropzone.is-dragover{border-color:var(--primary);background:#fff5f5;box-shadow:0 0 0 3px rgba(190,18,29,.08)}.claim-intake-dropzone.is-reading{opacity:.72;cursor:progress}.claim-intake-drop-icon{width:38px;height:38px;border-radius:11px;background:#eef5ff;display:grid;place-items:center;font-size:20px}.claim-intake-dropzone>div{display:grid;gap:2px}.claim-intake-dropzone>div strong{font-size:12.5px}.claim-intake-dropzone>div span{font-size:10.5px;color:var(--muted)}
.claim-intake-actions{display:flex;gap:8px;flex-wrap:wrap}.claim-intake-read-btn{font-weight:800}.claim-intake-status{display:flex;align-items:center;gap:8px;flex-wrap:wrap;border-radius:9px;background:#f5f6f8;padding:9px 10px;font-size:11px;color:#606773}.claim-intake-status strong{color:#333842}.claim-intake-status.is-loading{background:#f2f7ff;color:#315f8e}.claim-intake-status.is-success{background:#edf9f3;color:#277653}.claim-intake-status.is-success strong{color:#176343}.claim-intake-status.is-warning{background:#fff8e8;color:#8a6100}.claim-intake-status.is-error{background:#fff0f1;color:#9b2330}.claim-intake-inline-btn{margin-left:auto;border:0;background:transparent;color:var(--primary);font-weight:800;cursor:pointer;text-decoration:underline}
.claim-intake-review-dialog{width:min(980px,96vw);height:min(850px,94vh);max-width:none;max-height:none;border:0;border-radius:17px;padding:0;overflow:hidden;background:#fff;box-shadow:0 28px 90px rgba(0,0,0,.3)}.claim-intake-review-dialog::backdrop{background:rgba(16,18,24,.48)}.claim-intake-review-shell{height:100%;display:grid;grid-template-rows:auto minmax(0,1fr) auto}.claim-intake-review-shell>header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:17px 19px;border-bottom:1px solid var(--line)}.claim-intake-review-shell h3{margin:0;font-size:19px}.claim-intake-review-shell header p{margin:4px 0 0;font-size:12px;color:var(--muted)}.claim-intake-review-close{border:0;background:transparent;width:36px;height:36px;border-radius:10px;font-size:26px;cursor:pointer}.claim-intake-review-close:hover{background:#f2f3f5}
.claim-intake-review-body{overflow:auto;padding:17px 19px;background:#fbfbfc}.claim-intake-review-ok,.claim-intake-review-warnings{border-radius:11px;padding:11px 12px;margin-bottom:13px;font-size:12px}.claim-intake-review-ok{background:#edf9f3;border:1px solid #ccebdc;color:#176343;font-weight:700}.claim-intake-review-warnings{display:grid;gap:4px;background:#fff8e8;border:1px solid #f0dca6;color:#775400}.claim-intake-review-section{border:1px solid var(--line);border-radius:13px;background:#fff;padding:14px;margin-bottom:12px}.claim-intake-review-section-title{display:flex;justify-content:space-between;gap:12px;align-items:end;margin-bottom:12px}.claim-intake-review-section-title strong{font-size:13px}.claim-intake-review-section-title span{font-size:11px;color:var(--muted)}
.claim-intake-review-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.claim-intake-review-grid label,.claim-intake-wide-label{display:grid;gap:5px;font-size:11px;font-weight:800}.claim-intake-review-grid label small,.claim-intake-wide-label small{font-weight:500;color:var(--muted)}.claim-intake-review-grid input,.claim-intake-review-grid select,.claim-intake-wide-label textarea{width:100%;border:1px solid var(--line);border-radius:10px;background:#fff;min-height:42px;padding:9px 10px;font:inherit;font-size:13px}.claim-intake-wide-label{margin-top:11px}.claim-intake-wide-label textarea{resize:vertical;line-height:1.45}.claim-intake-review-meta{border:1px solid var(--line);border-radius:10px;padding:9px 10px;display:grid;align-content:center;gap:5px}.claim-intake-review-meta>span{font-size:10px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:800}.claim-intake-review-meta>div{display:grid;gap:2px}.claim-intake-review-meta>div span{font-size:11px;color:var(--muted)}
.claim-intake-confidence{display:inline-flex;align-items:center;justify-content:center;border-radius:999px;padding:2px 7px;font-size:9px;font-weight:900;margin-left:5px;vertical-align:1px}.claim-intake-confidence.is-high{background:#e7f7ef;color:#16704b}.claim-intake-confidence.is-medium{background:#fff5d9;color:#855d00}.claim-intake-confidence.is-low{background:#f0f1f3;color:#62666d}
.claim-intake-sources{display:grid;gap:8px}.claim-intake-source{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;border:1px solid var(--line);border-radius:10px;padding:9px 10px}.claim-intake-source-icon{width:35px;height:35px;border-radius:9px;background:#f4f5f7;display:grid;place-items:center}.claim-intake-source>div:nth-child(2){display:grid;gap:2px;min-width:0}.claim-intake-source strong{overflow-wrap:anywhere;font-size:12px}.claim-intake-source span{font-size:10px;color:var(--muted)}.claim-intake-review-rule{font-size:11px;color:#5d6470;padding:4px 2px 0}.claim-intake-review-shell>footer{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap;padding:13px 17px;border-top:1px solid var(--line);background:#fff}
@media(max-width:700px){.claim-intake-dropzone{grid-template-columns:auto minmax(0,1fr)}.claim-intake-dropzone button{grid-column:1/-1;width:100%}.claim-intake-review-dialog{width:100vw;height:100dvh;max-width:100vw;max-height:100dvh;border-radius:0}.claim-intake-review-grid{grid-template-columns:1fr}.claim-intake-review-body{padding:12px}.claim-intake-review-shell>footer{display:grid;grid-template-columns:1fr}.claim-intake-review-shell>footer button{width:100%}.claim-intake-source{grid-template-columns:auto minmax(0,1fr)}.claim-intake-source button{grid-column:2;justify-self:start}.claim-intake-inline-btn{margin-left:0}}


.claim-intake-review-hint{margin-top:9px;padding:8px 9px;border-radius:9px;background:#f5f8fb;color:#5e6874;font-size:10.5px;line-height:1.4}
.claim-intake-review-section-copy{margin:-3px 0 10px;color:var(--muted);font-size:11px;line-height:1.45}
.claim-intake-review-attachment-dropzone{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:11px;border:1.5px dashed #c7b6b8;border-radius:12px;background:#fffafa;padding:12px 13px;cursor:pointer;transition:border-color .15s ease,background .15s ease,box-shadow .15s ease}
.claim-intake-review-attachment-dropzone:hover,.claim-intake-review-attachment-dropzone:focus{border-color:var(--primary);background:#fff7f7;outline:none;box-shadow:0 0 0 3px rgba(190,18,29,.07)}
.claim-intake-review-attachment-dropzone.is-dragover{border-color:var(--primary);background:#fff0f1;box-shadow:0 0 0 4px rgba(190,18,29,.09)}
.claim-intake-review-attachment-dropzone>div{display:grid;gap:2px}.claim-intake-review-attachment-dropzone>div strong{font-size:12.5px}.claim-intake-review-attachment-dropzone>div span{font-size:10.5px;color:var(--muted)}
.claim-intake-review-attachments-list{margin-top:10px}.claim-intake-attachment-actions{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.claim-intake-attachment-empty{display:grid;gap:3px;padding:12px;border:1px dashed var(--line);border-radius:10px;background:#fafafa;color:var(--muted);font-size:10.5px}.claim-intake-attachment-empty strong{color:var(--text);font-size:11.5px}
@media(max-width:700px){.claim-intake-review-attachment-dropzone{grid-template-columns:auto minmax(0,1fr)}.claim-intake-review-attachment-dropzone button{grid-column:1/-1;width:100%}.claim-intake-attachment-actions{grid-column:2;justify-content:flex-start}}